Bontrager unveils lifetime warranty on carbon wheels

A major selling point for those looking to invest in new carbon wheels

Gear News Wheels


Bontrager announced a major change to its warranty program for carbon wheels, upgrading the program to include a lifetime warranty against defect while keeping the Carbon Care Wheel Loyalty Program.


The new lifetime warranty covers all Bontrager carbon wheels for road and mountain bikes and comes at no additional cost to the purchaser. It includes all Bontrager carbon wheels purchased aftermarket as well as those that come stock on Trek bikes.


“Like everything we make, we build our carbon wheels to last a lifetime—and we have a carbon wheel lineup now that delivers incredible performance and durability. A great wheelset is an investment, and we believe it’s one worth protecting for life.”  – Graham Wilhelm, Bontrager’s Director of Product for Wheels


In addition to a lifetime warranty against defect, all Bontrager carbon wheels are backed by the Carbon Care Wheel Loyalty Program. Under this program, Bontrager offers free replacement or repair of any Bontrager carbon wheels that sustain damage from riding within the first two years of ownership. This program applies to the original owner.


Beyond two years of ownership, the Carbon Care Wheel Loyalty Program offers deeply discounted replacement or repair of Bontrager Carbon wheels. Bontrager has a long history of creating performance carbon wheels that save weight and watts while delivering long-lasting durability and confidence-inspiring handling on pavement, gravel, and trails. The full line of Bontrager carbon wheels for road and mountain bikes can be found online at trekbikes.com and through Trek’s wide network of retail partners.


For more information and Bontagers newest wheel offering, check out Bontrager.com

 


About the author: Jordan Villella

Jordan comes from the steep streets of Pittsburgh PA, where he learned to dodge cars and rip single track. He has been involved in nearly every aspect of the cycling industry: from turning wrenches, store design, clothing production and bike park creation. Jordan spends his free time racing cross country and cyclocross around North America, though he has been know to enduro every now and then. His love of cycling is only second to his love of his family and punk rock.


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Comments:

  • Shawn says:

    “Lifetime Warranty” A legal blanket term that could mean anything. After 2 years, how do you determine the difference between “defect” and damage? What is “lifetime” – who’s lifetime? What is their idea of the usable lifetime of the product? I guess the 2 year replacement option is nice but you will have paid for them 3x over another set of wheels anyway.

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